"This email is to give Karen a massive appreciation shout out for everything she has done for my family.
2 and half years ago we had to leave out rental and had nowhere to go and she did everything possible to help me obtain a rental.
When my depression got bad and I gave up she kept me going.
We finally got a rental and she has gone above to help me get ready to move into it.
I can't thank her and Westaus enough for everything she has done for my family and offering help when I may need it
Thank you Karen your a god send and deserve more than just a email"