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Case Study: Emergency Relief for Cancer Diagnosis

Updated: Oct 11, 2022

This story has been shared with the knowledge and permission of the client.


Her partner is extremely unwell with cancer. He has regular stays at the hospital and is paying a large sum of money each month for medication. Due to the cost of her partner’s medication, the client is unable to buy her own medications. They fell behind with rent and this was adding more pressure to their already stressful situation.

WestAus provided emergency relief funds to purchase medication and fuel to get to and from the hospital. Food assistance was also provided. Advocacy was undertaken to advise the Property Manager of their current circumstances and requesting time to seek financial support for the couple. The Property Manager agreed with the request.

Referral completed for Finucare requesting rent assistance.

Email received from Finucare stating that they will contribute a large amount towards the arrears.

Cheque provided from WestAus for the remaining arrears.

The client is now in contact with the Cancer Council for financial support with medication and they are aware that Vinnies can assist with medication on the PBS. List of food providers given.

On the most recent follow up, my client advised that the rent is all up to date. As she has her medication regularly, she felt able to secure a part time cleaning job. This has enabled them to stay on track with their rent and bills.

The client stated that now the money worries are behind her, she feels able to focus on her partner’s treatment.

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